Find answers to common questions about profiles, subscriptions, privacy, and platform usage.
Account & Profile Management
You can register for free on our website or the mobile app (Download from App store & Google Play Store) using your email and mobile number. Just fill in your basic details and verify your account through a one-time OTP sent to your phone or email. You can also create profiles on behalf of family members during sign-up.
Yes. Creating a profile, browsing, and setting preferences are completely free. However, features like messaging and viewing contact details are part of our paid membership plans.
Absolutely. You can create a profile for your son, daughter, sibling, or relative by selecting the appropriate option during sign-up.
Yes. You can go to the different sections to update your details like education, religion, lifestyle, partner preferences, and photos. Keeping your profile updated improves match suggestions and increases your visibility.
Finding Matches & Connecting
Yes. You can set detailed partner preferences such as age, religion, caste, education, and location. Our algorithm prioritizes profiles that match your filters so you see only the most relevant prospects.
Our intelligent match algorithm uses your profile and preferences to recommend the most compatible matches. You'll find suggested matches that improve over time as you engage with profiles.
Once you find a profile you're interested in, click "Send Interest" or "Send Message." Free members can send interests, but messaging and contact details are unlocked with a premium subscription.
Nikaahshadi focuses exclusively on Muslim matchmaking with verified profiles, high privacy, and dedicated support. Registration is free, so you can explore profiles risk-free. Many users find better compatibility here due to our community-specific focus.
Safety & Privacy Control
We verify each profile using OTP verification (email/phone) and monitor for suspicious activity. Users are expected to provide truthful information. You can report any suspicious profiles via the platform.
Only verified profiles are allowed to interact. We also display trust indicators like phone/email verified badges. That said, we encourage users to remain cautious and report anything suspicious.
If you're receiving unsolicited calls, it's likely due to sharing your number manually. Use our platform messaging system instead, and report any harassment.
Memberships & Payments
Free accounts allow you to create a profile, search, view limited matches, and send interest. To access full messaging and contact info, you'll need a paid membership.
We offer 3 Assisted Service plans with pricing that varies. Paid plans unlock unlimited messaging, contact details, and higher visibility.
Currently, we do not offer installment payments. Full payment is required at the time of plan purchase.
Unfortunately, we do not offer refunds once a plan is purchased. We encourage you to thoroughly review your preferences and ask questions before subscribing.
